Re-entered Online Patient Email Address

If a registered online patient's email address is not recorded in the system, they will be asked to re-enter their email address when logging in to their online account. However, if applicable, please be vigilant when updating from the PDS mismatch screen that you do not unintentionally remove email addresses.

When the patient has re-entered their email address it is updated in the following two places:

  • Registration Details - Online Services tab, in Confirmation Email Address
  • Contacts for patient in the Address tab.